. .

Discovery:

Review of current environment:
1. Review and document existing workstations, servers, peripherals and network hardware
2. Review and document existing shrink-wrap and custom software applications.
3. Review and document current databases and how they are utilized.
4. Review and document current workflow.
5. Review and document competitive environment factors

Analyze Mac OS X compatibility:
1. Analyze hardware and detail required upgrades.
2. Inventory existing peripherals and document OS X driver status.
3. Analyze network systems and detail required upgrades.
4. Inventory software applications in use and document OS X compatibility.
5. Analyze database utilization and upgrade paths.
6. Analyze workflow and impact of migration to Mac OS X.
7. Develop phased migration plan and schedule

Training:

Human factors are extremely important in OS migrations. Customers tend to want to stay with the familiar, unless they are convinced of the benefits of a new approach. Here, there may be a mismatch in expectations if an education process is not in place.Once a migration occurs, users will want the same functionality with the features of the new system. Their ability to receive on-the-job training and guidance becomes key. Education about the Mac OSX client and server platforms needs to occur during the planning phase so that the benefits of the platform can be integrated into the new target platform. This education process will pay dividends in workflow, work output, and ease of use. With this training will come a boost in productivity and improved workflows.

Mac OS X Hands-on Support Course teaches Macintosh administrators the essential concepts, tools, and tasks necessary for managing a Mac OS X system. From installation and configuration to testing and troubleshooting, you will learn how to manage multiple users, preferences, applications, files and privileges, networking, UNIX, security, and troubleshooting. Hands-on exercises provide practical experience as you learn system administration and troubleshooting.

We believe that with the right amount of preparation and education that the process of migration can be achieved in a straightforward and predictable manner. Our team methodology has been tested for many migrations before. Before an organization begins migration planning, an educational step should occur before the migration plan is adopted.

Project Management:

This review is not created in a vacuum, but rather it is a result of the interaction of your management team with a consultant. The problems of ill-defined systems and the lack of integration, will give way to a more streamlined and efficient architecture for the future. Efficient workflow and more cohesiveness of the enterprise are our goal.
• Are Your Mac OSX Solutions Fit for Business?
• How can you extend your business technology solutions to mobile and remote users?
• Do you have a Disaster Recovery solution?
• Do you have a Business Continuity solution?

Making Mac OSX Fit for Business. This year businesses and their IT departments are refocusing on basic services and core business objectives. Learn the Mac OSX technology and to see past the "bells and whistles" and feature sets to target core business needs, alignment, and economic justification.

Mac OSX Supports Mobile and Distributed Workforce Cost Effectively. No longer a luxury, today's business requires supporting users in distributed branch offices and on the go. Learn to extend your critical business technology solutions to users in remote offices, at home, or on the road.

Disaster Recovery and Business Continuity Solutions. Most businesses have talked from time to time about Disaster Recovery planning, but few have really implemented a plan. Even fewer have taken measures beyond Disaster Recovery to ensure Business Continuity. Learn the difference and learn about products and technologies that will ensure your business can operate in any situation.

| Tips/Just The Facts |