HCS is committed to our clients, even when we cannot be on-site. One of the ways we are able to provide such support is an incredibly useful remote application called Team Viewer. TeamViewer is a zero configuration remote access tool that allows us to support you when you need it the most. Just download it and see for yourself! We'll be happy to give it a test run for you.
Simple and small customer module, runs immediately without installation and does not require administrative rights - optimized for instant support
TeamViewer Host is running as a system service and is used for 24/7 access to remote computers, including login/logout and remote reboot - optimized for server maintenance or home-office access