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Problem-solving by Apple Certified Professionals

As Senior System Engineer at HCS, Keith wears many hats.  He is responsible for a myriad of duties at HCS.  From project management to taking out the trash, Keith is always willing to do the job at hand and never afraid to get his hands dirty.

Keith has the drive and ability to take a project full circle. He is obsessive when it comes to documentation and communication.  He is a self-starter with the ability to think fast on his feet.

Keith has over 20 years in the IT Industry specializing in Apple Technology.  He’s been a member of the HCS family since 2008.

Oct
16

How to fix an out of sync FileVault Password

Make sure the user shows up in the FileVault users list.  We will need the UUID for the last step.


sudo fdesetup list


bob,68C6BCDD-9F15-4449-B38D-63E2571ECD9F


Find the Macintosh HD ( or whatever your boot disk name is ) You will need the IDENTIFIER for the next step.

diskutil list

/dev/disk0 (internal, physical):

   #:                       TYPE NAME                    SIZE       IDENTIFIER

   0:      GUID_partition_scheme                        *41.9 GB    disk0

   1:                        EFI EFI                     209.7 MB   disk0s1

   2:                 Apple_APFS Container disk1         41.7 GB    disk0s2


/dev/disk1 (synthesized):

   #:                       TYPE NAME                    SIZE       IDENTIFIER

   0:      APFS Container Scheme -                      +41.7 GB    disk1

                                 Physical Store disk0s2

   1:                APFS Volume Macintosh HD            11.9 GB    disk1s1

   2:                APFS Volume Preboot                 44.2 MB    disk1s2

   3:                APFS Volume Recovery                509.6 MB   disk1s3


Run this command to sync the FileVault and login passwords.  You MUST know the old password.  It will NOT work without the users old password.  (disk1s1 is the identifier and 68C6BCDD-9F15-4449-B38D-63E2571ECD9F is the UUID)

sudo diskutil apfs changePassphrase disk1s1 -user 68C6BCDD-9F15-4449-B38D-63E2571ECD9F

Old passphrase for user 68C6BCDD-9F15-4449-B38D-63E2571ECD9F:

New passphrase:

Repeat new passphrase:

Changing passphrase for cryptographic user 68C6BCDD-9F15-4449-B38D-63E2571ECD9F on APFS Volume disk1s1

Passphrase changed successfully

Restart your Mac.  The Filevault and Login passwords will now be in sync.

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Jun
24

Airdrop logging on a Mac Computer

You can use the mdls -raw command to view the metadata for files on your Mac.

Example: mdls -raw /pathToYourFile

If a file was sent to you via airdrop, that file will have metadata that contains "com.apple.AirDrop". All you need to do to see all files that were sent to your Mac Computer via airdrop is run the mdfind command and search for "com.apple.AirDrop".

Example: mdfind com.apple.AirDrop

You can also use the mdfind command to search in a specific directory for certain file types.

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Apr
18

Jamf Pro Extension Attribute to Find users without a secure token

This how to document will walk you through setting up a smart group based on criteria from an extensioin atrribute that will find all local users that do not have a secure token in their Authentication Authority.  Be sure to download the how to guide and the extension attribute to following along.  Enjoy!

Users without secure token.xml.zip

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May
18

Jamf Pro - How to Create a Signed QuickAdd Package

Click on the PDF link below.

How to Create a Signed QuickAdd Package.pdf

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May
08

How to Reissue a Recovery Key for FileVault in Jamf Pro version 9

Click to view PDF.  The zip file contains sample files.

Jamf_Recovery_key_FileVault.pdf

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May
05

How to Configure iBeacons in Jamf Pro

 

Click the link below to view the PDF.

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