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  • iOS 301: Managing Apple Devices

    MAD3 graphicDeploying and Maintaining iOS 9 and OS X El Capitan Devices
    by Arek Dreyer  | HCS Technology Group’s Adam Karneboge. 
    Technical Editor: HCS Technology Group’s Craig Cohen

    Managing Apple Devices, Third Edition will enable you to create an effective plan for deploying and maintaining groups of Apple devices using iOS 9 and OS X El Capitan in your organization. This all-in-one resource teaches a wide variety of Apple management technologies; explains the theory behind the tools; and provides practical, hand-on exercises to get you up and running with the tools.


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  • Support Essentials: El Capitan

    Prepare for Apple Certified Support Professional (ACSP) 10.11 certification–as well as a top-notch primer for anyone who needs to implement, administer, or maintain a network that uses OS X El Capitan or OS X Server on El Capitan. 

    The Technical Editor on the books was none other than HCS Technology Group’s Adam Karneboge. Visit our Training Section for course outline or see when our next class is available.



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  • Imaging on OS X Video by Sam Valencia & Keith Mitnick

    Imaging on OS X Video by Sam Valencia & Keith Mitnick

    Creating images for your Macs can streamline the rollout process for your organization. Mac administrators can choose between various methodologies to create deployment images and a range of strategies are available.

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  • Lifecycle Management Video by Sam Valencia & Keith Mitnick

    Lifecycle Management Video by Sam Valencia & Keith Mitnick

    An IT professional's job is to design, test, deploy, and manage clients and servers throughout the organization. In order to best offer technical solutions, it's helpful to treat systems administration as a continuous process of discovery, adaptation, and maintenance. The life cycle for systems management involves evaluating current systems, modifying requirements, testing, deploying new systems, and managing the systems.

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  • Profile Manager Video by Sam Valencia

    Profile Manager Video by Sam Valencia

    A common struggle facing IT staff is how to properly manage iOS devices once they are in the hands of the user. Distributing apps was a constant burden faced early on as well. But as Profile Manager enters its fourth iteration, many advancements and capabilities have been incorporated in to the service.

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  • Command Line Video by Sam Valencia

    Command Line Video by Sam Valencia

    Systems administrators and power users know that the Mac's command-line interface can be a powerful time saver and, in many cases, the only method to accomplish certain tasks. But OS X brings its unique capabilities to the command-line table, in the form of utilities that leverage OS X's user interface, file system, and security capabilities.

    Command Line Administration for OS X is presented by HCS Tech Group's Sam Valencia and it is available to view on PeachPit.

  • HCS Mobility: iOS 9 Ready

    HCS Mobility: iOS 9 Ready

    With the proliferation of mobile devices and the consumerization of IT, corporate networks are becoming more challenging to manage and more at-risk every day. The days of a static, one-size-fits-all policy applied to company-owned assets are over. Today, IT departments need to understand what devices are trying to connect to their networks, so they can provide convenient, secure access to those that are authorized, including personal iPads and smartphones.

    For more information, visit

  • Forrester urges IT to support the Mac

    Forrester urges IT to support the Mac

    The voice of Windows in the enterprise discovers that Mac users are more productive

    That 41% of enterprises won't let Apple (AAPL) PCs anywhere near their computing services -- not even e-mail or the Internet -- should come as no surprise to the IT professionals who subscribe to Forrester Research's market research reports. After all, it reflects the advice that Forrester has been giving information technology departments for decades. Take, for example, this quote from a 2008 Forrester report on enterprise computing: Read More...

  • Should I get an Apple Certification?

    Should I get an Apple Certification?

    To succeed in today's competitive job market, whether looking for new opportunities or advancing in your current position, you need to build and demonstrate your technology expertise and skills.

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Getting Started on OS X

GScoversWhether you are new to the Mac or upgraded from an older operating system, the Getting Started Series will provide you insight on how to get the most out of your Mac. The series will show you how to configure and customize the user interface, master gestures, sharing your Mac with other users, securing your Mac as well as achieving fluency with applications such as Mail, iCal, and Preview.

HCS Technology Group is offering 4 different Getting Started Guides: Mac OS X 10.6: Snow LeopardOS X 10.7: LionOS X Mountain Lion and OS X Mavericks.

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