COO & Senior Systems Engineer
As Chief Operating Officer of HCS Technology Group, Keith plays a pivotal role in driving operational excellence and technical innovation. With a hands-on approach and a solutions-oriented mindset, Keith seamlessly navigates the complexities of IT infrastructure, ensuring efficiency and reliability for clients across industries.
Since joining HCS in 2008, Keith has been a driving force behind the company’s success. With over 25 years of expertise in Apple technology, Keith has developed a deep understanding of enterprise IT solutions, Apple deployment strategies, and comprehensive systems management. His extensive experience allows him to design and implement scalable, efficient, and secure IT infrastructures tailored to the unique needs of HCS clients.
Keith’s leadership extends beyond technical execution—he is highly detail-oriented when it comes to documentation, communication, and process refinement, ensuring clarity and efficiency in every project. As a seasoned technical writer, he empowers teams with the knowledge and best practices needed to drive efficiency, improve workflows, and support overall business success..
Professional Experience - Highlighted Projects Include:
- Henry Schein: Successfully developed and deployed the Xsan solution for the Video Production Team at Henry Schein. This solution that was designed from the ground up and included everything from Equipment procurement, Fibre / Cat 6 Installation, Backup, and Deployment of the Xsan workstations and Servers.
- MetLife: Successfully deployed an iPad MDM solution for MetLife. This project included everything from iPad Procurement, Product Registration, Configuration, MDM Solution, Inventory Documentation, Deployment, and Support.
- Manhattan Neighborhood Network Successfully migrated from mac servers to a Windows 2016 server solution integrated with Apple Enterprise connect, Apple Business Manager, and Jamf Pro. This will allow Manhattan Neighborhood Network to fully manage all of their apple devices and move forward with current supportable technologies.
Current Certifications
- Apple Certified Support Professional
- Apple Certified IT Professional
- Apple Enterprise Connect Integrator
- Apple Xsan 2 Administrator
- Jamf Certified Associate - Jamf Pro
- Jamf Certified Tech - Jamf Pro
- Jamf Certified Admin - Jamf Pro
- Jamf Certified Expert - Jamf Pro
Course Development and Published Works
- Technical Editor: CompTIA Mac OS X Deployment: Lion OS X 302 10.7 course guides.
- Technical Editor: CompTIA Mac OS X Deployment: Mountain Lion OS X 302 10.8 course guides.
- Technical Editor: Managing Apple Devices: Deploying and Maintaining iOS 7 and OS X Mavericks Devices
- Technical Editor: Managing Apple Devices: Deploying and Maintaining iOS 8 and OS X Yosemite Devices
- Technical Editor: Apple Mobile Technical Competency course guide for 2013.
- Author of Imaging, Deployment, and Lifecycle Management Class for OS X Mavericks 10.9 and OS X Yosemite 10.10
- Peachpit Learn By Video Series:
- Imaging on OS X
- Lifecycle Management for OS X
Professional Associations
Apple Consultants Network
Apple Professional Services
Jamf Integrator
