Human factors are extremely important in OS migrations. Customers tend to want to stay with the familiar, unless they are convinced of the benefits of a new approach. Here, there may be a mismatch in expectations if an education process is not in place.Once a migration occurs, users will want the same functionality with the features of the new system. Their ability to receive on-the-job training and guidance becomes key. Education about the Mac OSX client and server platforms needs to occur during the planning phase so that the benefits of the platform can be integrated into the new target platform. This education process will pay dividends in workflow, work output, and ease of use. With this training will come a boost in productivity and improved workflows.

Mac OS X Hands-on Support Course teaches Macintosh administrators the essential concepts, tools, and tasks necessary for managing a Mac OS X system. From installation and configuration to testing and troubleshooting, you will learn how to manage multiple users, preferences, applications, files and privileges, networking, UNIX, security, and troubleshooting. Hands-on exercises provide practical experience as you learn system administration and troubleshooting.

We believe that with the right amount of preparation and education that the process of migration can be achieved in a straightforward and predictable manner. Our team methodology has been tested for many migrations before. Before an organization begins migration planning, an educational step should occur before the migration plan is adopted. 

HCS Technology Group's Apple Certified Trainers proudly partner with Apple Authorized Training Centers around the country to provide Apple Certified IT Training. Please see our calendar to register.